Customer Support Associate

About the role

Supporting doctors and clinic staff using our software. Mostly phone and WhatsApp, some email.

Freshers welcome. Two weeks of paid training before your first call.

What you would do

• Answer calls and WhatsApp from clinics
• Log issues properly so engineering can act on them
• Follow up until the problem is actually resolved

What we are looking for

• Clear Telugu, Hindi and English
• Patience with people who are not technical
• Comfortable with a computer; we teach the rest

What we offer

• Paid training
• Shift allowance for the late shift
• Health cover from day one

Skills