Front Office Manager

About the role

Running front office for a 48-key boutique property in Jaipur. Guest experience is the whole job.

What you would do

• Lead a front office team of nine across shifts
• Own the guest experience from arrival to checkout
• Handle escalations yourself

What we are looking for

• Three or more years in hotel front office, one of them supervising
• Hotel management qualification preferred
• English and Hindi; a third language helps

What we offer

• Staff accommodation available
• Meals on duty
• Group-wide stay discounts

Skills